There are many near-immediate benefits that can be gained by working with a Managed IT provider. Suhail Mirza, newly appointed Advisory Board Member at Blue Saffron, gave us his insights into why a recruitment agency should consider outsourcing certain IT functions. He goes on to explain the main benefits this can bring for firms wanting to improve their productivity and be more competitive.

Rise of machines in recruitment, Blue Saffron

Create value with IT

Outsourcing converts fixed IT costs into variable costs and allows you to budget effectively.

Suhail Mirza:“Margins put huge pressure on recruitment firms. That’s very hard on your core systems and fixed costs – so what can you do about it? Well, you can reduce the pressure by outsourcing or partially outsourcing your IT. Your agenda should not be just cost. It’s not a race to the bottom. There’s significant value created in being more effective and efficient which translates into the capital of the business.”

Neal Robinson, CEO of Blue Saffron, adds “efficiently managed IT can strengthen the brand equity of a recruitment company because it helps to provide a better experience to customers and candidates”.

Reduce Labour Costs
Hiring, training and maintaining the knowledge of IT staff can be very expensive. Temporary employees don’t always live up to your expectations. Working with a Managed IT provider allows you to focus your human resources where they can add most value. People often don’t fully realise the operating costs of running a large in-house function when certain parts of it can be far more effectively managed externally.

Qualified doesn’t Necessarily Equal Experienced
Few problems are new for leading IT service companies. They see related, often complex, problems multiple times. Even the most highly qualified in-house IT expert is often challenged by the pace of technology change. They need to balance business as usual with professional development and supporting the business strategy. Whatever your IT challenge, an experienced Managed IT service provider will have seen it before and have the experience to resolve your challenges quickly and efficiently.

Increase Efficiency and Competitiveness
Organisations that attempt to manage IT Services in-house can have much higher research, development, and implementation overheads. All of which increase costs that  are ultimately passed on to customers. So, a key question is: how do you get your internal systems – such as CRM, accounting and marketing – to be managed more efficiently? When you achieve this, your staff can make better informed decisions, ideally at lower cost, and thereby increase or maintain margins and profitability. This is where tech is playing the biggest role.

Quickly Implement New Technology
A quality Managed IT provider will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality Managed IT companies will bring years of experience right from the start saving you time and money.

Suhail tells us that “any recruitment business would be very myopic not to look at outsourcing at least part of their technology with a valued and trusted partner who understands their model and wider trends. They need to at least look at the business case for outsourcing.”

Reduce Risk
Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Managed IT providers assume and manage much of the risk for you. They can have specific industry knowledge – especially regarding security and compliance issues. A trusted partner is generally much better at deciding how to minimise risk in their areas of expertise.

Level the Playing Field
Many mid-market businesses can’t afford to match the in-house support services that larger companies maintain. Outsourcing can help these companies act “big” by giving them access to the similar technology, and expertise that large companies enjoy. An independent third-party managed cost structure and economy of scale can give your company a competitive advantage.

 

Why Blue Saffron?

Blue Saffron partners with medium-sized businesses to help them gain the full business benefit from IT.

Our people are unlike many IT professionals: they are focused on your business outcomes. That focus, combined with best practice processes, means we recommend ways technology can enhance your organisation – transforming work practices. That business-focus means you get the best value from your investment.

Our technology supports your success by providing easy-to-read business dashboards which give you the visibility to make data-driven decisions. You choose your performance indicators and we deliver you the data insights in real time. You have the ongoing insight to keep control and manage more effectively.

Our mission is to provide medium-sized business with enterprise-level IT services to increase productivity and gain business success. Ultimately, it’s our combination of people, process and technology that enables all these improvements. From IT support to IT innovation, with Blue Saffron it is all taken care of.

How we are doing

Our service is proactive, robust and industry accredited.

Reactive Tickets Completed - 98%
Customer Satisfaction - 97%
Response time under 1hr - 92%

TALK TO US | 0844 560 0202
CONTACT US

Related Articles