Blue Saffron IT Resource Management™

Including IT Outsourcing and Desktop Support

Blue Saffron IT Resource Management™ offers a full service range to facilitate lifecycle management of IT resources, including IT Outsourcing and a full range of IT Support Services including Desktop Support and Remote Computer Support. Based in London, we also support businesses all over the UK in IT resource management, IT cost cutting and IT support in general.

IT Resources Lifecycle (click to image to enlarge)

The core offering is designed to support the typical lifecycle of Information Technology system deployments, namely:

Planning

Professional services planning advice including transition to full outsourcing of IT services where required and IT cost cutting advice. We specialise in solutions for SMEs with between 20 and 250 employees as well as larger corporations.

Acquisition of Component technologies and services

Professional services advice in terms of the technology and services you require and the right solutions in terms of products and services in each case for your specific requirements.

Deployment of Component technologies and services

Deployment of software and hardware

Maintenance of Services

• Managed Remote monitoring, Managed desktop and server, fault desk, adds changes and deletes. This includes full desktop support services and remote computer support for businesses of 20 people upwards.

Service Management (click image to enlarge)

Service Plans

The service boasts flexibility in features and deployment, the core building blocks are illustrated below:

Blue Saffron Service Levels (click image to enlarge)

Management of Process Change

We've worked hard to develop robust processes using the Information Technology Infrastructure Library (ITIL) as a foundation. Our investment in business process technology enables bespoke customer requirements.

Retirement of Technology

Asset disposal

BlueSaffron IT Resource Management Life Cycle

A schematic version of the fuller product and service (click to enlarge image)

A number of managed services underpin the Blue Saffron IT Resource Management™ platform, these are more fully described under the individual services section but include Blue Saffron Backup, specific advices on Operating System Hardening and access to a range of managed E-Mail and Security functionality.